GE Nigeria Jobs: Area Service Manager
General Electric Nigeria Recruits for Area Service Manager
Role Summary/Purpose
Manage assigned customer service area through leadership and development of team (field engineers, biomedical technicians, field technicians, etc). Create an environment to achieve ultimate customer loyalty. Provide leadership in setting and achieving assigned goals in the profitable installation, maintenance and repair of GEHC products and the growth of the service contract base.
Essential Responsibilities
-Accountable for positive leadership of direct reports to include ongoing direction, coaching, and career development.
-Drives business results and manages customer relationships within area of responsibility
-Owns operational processes (PM completion, Overtime management, NCR, FE Tool utilization)
-Leads and cultivates a culture of GE Values and integrity.
-Leverage internal relationships to enhance business performance and customer experiences.
-Promotes a safe working environment and ensures compliance with applicable EHS policies and procedures.
Job Number: 1106542
Business: GE Technology Infrastructure
Business Segment: Technology Infrastructure – Healthcare
Posted Position Title: Area Service Manager
Career Level: Experienced
Function: Services
Function Segment: Field Services
Location: Nigeria
City: Ikoyi – Lagos
Relocation Expenses None
Qualifications/Requirements: BA/BS degree
At least 5 years of leadership experience in corporate world or military Ability to develop and execute multiple priorities and approaches to meet objectives
Exceptional interpersonal skills
-Willingness to travel 10% within your specified geographic region
-Desired Characteristics MBA
-Prior field sales or field service experience
-Proven leadership and ability to orchestrate resources and motivate teams
-An inclusive leader that builds a connection to the workforce through personal involvement and trust
-Proven ability to influence and drive change through exceptional written and verbal communication skills
-Demonstrated tendency to challenge the status quo and drive constant improvement in process and ability to achieve organizational goals
-Ability to develop and execute multiple priorities and approaches to meet objectives
-Direct customer relationship experience
-Proven ability to effectively communicate across a distributed workforce
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