Lightning Networks Limited

SL Reports Assistant

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Job Description
  • Be responsible to initially processing and filtering the data.
  • Generate and issue the daily, weekly and monthly report.
  • Analyze the data to confirm whether performance criteria is fulfilled.
  • Generate reports for any adhoc requests from management.
  • Support SLA manager in creating dashboards and maintain all the historical data for future reference.
  • Act as a focal point for any tool issues and follow-up with tools support team for resolution.
  • Follow up the issues for improving Service performance.
Job Requirements
Minimum years of experience

4

Desired Skills
Basic Network Administration /ICT/Internet Software /Analytics /Basic Computer skills
Other Requirements

Skills

  • Knowledge of performance KPIs and implications of different KPI deviation
  • Basic knowledge of solving KPI degradation
  • Knowledge of IT elements in one or more product domains; continue to develop expertise with current and emerging technologies
  • Working knowledge of MS Office with more focus on MS Excel.
  • Good analytical skills and should be able to work with large amounts of data.
  • Ability to work off hours depending on Network outages and customer requests

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About Lightning Networks Limited
Lightning Networks Limited provides multiple support services to Telecommunications operators and other Industry players within the Information Communication Technology (ICT) sector in Nigeria. The company has all necessary technical competence to build, upgrade and maintain Telecommunications Infrastructure, thus enabling the operators to concentrate on their primary business.Lightning Networks Limited is positioned to providing a broad spectrum of Telecommunication andAllied Services ranging f...
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Job Summary
Published
September 6, 2016
Offer Type
fulltime
Experience
Minimum of 4years
Salary Range
N0.00 - N0.00K
Deadline
September 16, 2016
Specialization
IT/ Software /Engineering/ Technical
Industries
ICT / Telecommunications
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