NCR Corporation (NCR Nigeria PLC)

Logistics Controller

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Job Description

NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.


Position Summary & Key Areas of Responsibility

  • This position reports/ works very closely with the Services Parts Operations Manager helping him manage day to day operational issues
  • Co-ordinates and works on escalation, daily metrics, operational financials issues, internal reviews and daily tracker on various activities including ongoing projects.
  • Works with remote teams to process customer orders which include order input, resolving order holds, and notifying customer of delays.
  • Provides parts availability, order status, customer pricing and part number information to internal customers.
  • Reports quality issues/concerns to appropriate personnel.
  • Collaborates with other division subject-matter experts to uncover root causes of problems and assists with resolution.
  • Generates reports, captures information, and records data using desktop tools. Work on understanding and evaluating vendors’ invoices be able to check discrepancy if any.
  • Maintains a comprehensive knowledge of assigned processes and procedures.

Job Requirements
Minimum years of experience

2

Other Requirements

Basic Qualifications

  • Proficient in MS Applications
  • A University Degree or
  • Related Customer Service Experience
  • Fluent in English


Preferred Qualifications

  • 2 years’ experience in Customer Service
  • A Master’s Degree


Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.

EEO Statement
Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

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About NCR Corporation (NCR Nigeria PLC)
At NCR, we make the everyday easier. We do this by listening to our customers, keeping their best interests in mind, and always working to make interacting with your business an exceptional experience. Read on to learn more about the people who lead our team, our company by the numbers, and how we’ve become the world leader in consumer transaction technologies.The NCR Corporation (abbrev. National Cash Register) is an American computer hardware, software and electronics company that makes ...
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Job Summary
Published
February 13, 2017
Offer Type
fulltime
Experience
Minimum of 2years
Location
Lagos
Salary Range
N0.00 - N0.00K
Deadline
November 30, 1899
Specialization
Transportation / Logistics / Supply
Industries
ICT / Telecommunications
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