NCR Corporation (NCR Nigeria PLC) is recruiting for fulltime Logistics Controller.
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.
Position Summary & Key Areas of Responsibility
This position reports/ works very closely with the Services Parts Operations Manager helping him manage day to day operational issues
Co-ordinates and works on escalation, daily metrics, operational financials issues, internal reviews and daily tracker on various activities including ongoing projects.
Works with remote teams to process customer orders which include order input, resolving order holds, and notifying customer of delays.
Provides parts availability, order status, customer pricing and part number information to internal customers.
Reports quality issues/concerns to appropriate personnel.
Collaborates with other division subject-matter experts to uncover root causes of problems and assists with resolution.
Generates reports, captures information, and records data using desktop tools. Work on understanding and evaluating vendors’ invoices be able to check discrepancy if any.
Maintains a comprehensive knowledge of assigned processes and procedures.
Min Required Experience:
Proficient in MS Applications
A University Degree or
Related Customer Service Experience
Fluent in English
2 years’ experience in Customer Service
A Master’s Degree
Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.
EEO Statement Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
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About Ncr Corporation (ncr Nigeria Plc)
Headquarters:NCR House 6 broad Street P. O Box 509 Lagos.
At NCR, we make the everyday easier. We do this by listening to our customers, keeping their best interests in mind, and always working to make interacting with your business an exceptional experience...Know More about Ncr Corporation (ncr Nigeria Plc)