Customer Service Manager

Excel Limited Incorporated

March 08, 2017
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Job Details

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
Recommended Course to Learn: Customer Relationship Management

Job Requirements

Min Required Experience:

1 year(s)

Min Qualification:

Diploma/OND/NCE

Desired Courses:

Not Specified

Other Requirements:

Customer Service,Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.

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About Excel Limited Incorporated

  • Type: Public
  • Headquarters: 888 East Belvidere Road, Unit 405 Grayslake Illinois 60030

Our mechanical drawings are done to full scale in 3D so you can see what the finished product will look like before it's even started. Electrical drawings done to any size required. We furnish cu...Know More about Excel Limited Incorporated

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