Star Works Hospitality is recruiting for fulltime Operations Supervisor.
Customer-Service: Operations managers deal with guests every day. Customer loyalty begins with good service and friendly demeanor. Interpersonal Skills: Being calm and direct in a stressful situation and being able to communicate with many different types of people. Leadership: Operations managers need to be able to motivate their employees, resolve issues and complaints from guests. Listening: Excellent listening skills are needed, especially with guests. Making sure that guests are happy and that staff is getting what they need to do their job is crucial. Management: Working with budgets, planning, creating schedules and supervising operations are all a part of the job. Organization: Hotels have a lot of moving parts, from guests to maintenance, to events to budgets and scheduling. Operations managers need to keep it all organized. Problem-Solving: Operations managers need to be able to think quickly on their feet and make decisions with problems come up. Marketing: The manager should be able to market the property effectively, and have the ability to think strategically and creatively. Job Requirements
Min Required Experience: 3 year(s)
Min Qualification: Bachelor's Degree/HND
HND or higher in Hospitality & Catering management 3-4 years of work experience in hotel operations Less than 35 years old Flexible and able to stay in hotel if need be Lives in Lagos (Lekki-Ajah area is preferred) Have computer skills (MS word, excel and power point) Social media skills: Instagram, Facebook, Twitter Experience with Online Travel Agents
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About Star Works Hospitality
Headquarters: Osborne Foreshore Estate, Ikoyi, Lagos
Star Works Hospitality is a boutique consultancy firm, specialized in designing and implementing programs for mystery shopping, consultation, human resources re-organization, recruitment, training and...
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