Deloitte Nigeria is recruiting for fulltime Head, Credit Operations.
Deloitte Nigeria - Our client is a development Finance institution positioned to empower more micro, small and medium enterprises across Nigeria. The institution is set up as a private sector driven wholesale financial institution aimed at increasing access to finance for Micro, Small and Medium Enterprises (MSMEs) through eligible financial intermediaries In view of the foregoing, the client seeks to attract, motivate and retain qualified staff.
We are recruiting to fill the vacant position below:
Job Title: Head, Credit Operations
Reference Number: DFI006 Location: Any City, Nigeria
To ensure continuous improvement of systems and processes that underpin consumer lending offer, such as underwriting, loan administration, collections and treasury.
To ensure consistent application of a credit policy, periodic credit reviews of customers ,and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses
Duties and Responsibilities
Ensures adequate outlining of process flows, definition of operating rules and policies, assigning of operational roles and responsibilities, integration of manual operations with systems and defining performance metrics.
Ensures adequate management of credit processes and oversees a wide range of operational activities alongside managing customer relationships. These include but are not limited to: performing credit analysis, establishing direct communication channels with applicants and borrowers, issuing loan agreements, applying payments to individual accounts, identifying delinquent accounts, taking direct collections action, issuing monthly statements, addressing customer claims, etc.
Ensures standardization of the manual authorizations process as it relates to credit
Ensure that credit reviews and requests are dealt with scientifically and timeously
Identifies, drafts, develops and implements operational processes, policies and guidelines as it relates to credit
Analyzes the performance of existing clients loans and products
Ensures development of credit risk management strategies, maintenance of the credit policy and recommend changes in the credit policy / directory
Oversees the acceptance or rejection of credit recommendations and ensure adequate monitoring of credit grants and updates
Ensures awareness of best practice methods and trends, conduct prompt investigation of customer credit applications and make appropriate recommendations when required
Prepares monthly reporting on financial performance to the Management / Board of Directors
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