IT System Support Supervisor

Sahara Group - (See More Jobs)

June 12, 2017
  • Location(s): Not Specified Nigeria
  • Specialization: IT/ Software
  • Industry: Oil & Gas / Mining
  • Application Deadline: Not Specified
  • Job Type Fulltime
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Sahara Group is recruiting for fulltime IT System Support Supervisor.

Job Details

Sahara Group nutures businesses in the energy sector. These companies operate essentially within the energy industry and its associated sub-sectors. The Group consists of individuals, who are determined to make a positive impact on the business environment.

We are recruiting to fill the below position:

Job Title: IT System Support Supervisor
Location: Any City, Nigeria

Purpose Statement 

  • The role of the System Support Supervisor is to maintain and operate servers and other infrastructure on the Sahara Group’s network.
  • The duties of an IT support analyst are wide-ranging and vary widely. The IT System Support team is charged with designing, installing, supporting and maintaining server infrastructure; planning for and responding to service outages and other problems that may arise.
  • To perform the job well, the role holder must demonstrate a blend of technical skills in diverse technology areas and use of Microsoft Office tools.
  • Other duties may include: Virtualisation and Enterprise Storage management, End user education, IT Project implementation and management of other specialized applications.

Key Deliverables: 

  • Provide first level technology support as well as, where applicable, 2nd and 3rd level application/system support
  • Design, implement, monitor and optimize Enterprise Messaging  Architecture and other relevant systems
  • Interface with 3rd party service providers.
  • Provide periodic reporting of IT Support operations.


    Working Relationships: 

    • IT Support and operations team
    • 3rd party service providers
    • Sahara Group staff
    • Other Stakeholders

    Job Requirements

    Min Required Experience:

    4 year(s)

    Min Qualification:

    Bachelor's Degree/HND

    Desired Courses:

    Computer ScienceComputer Engineering

    Other Requirements:


    • Good knowledge of Windows 2008/2012 based messaging technologies: Microsoft Exchange 2010, 2013 and 2016 and mobile device management (MDM) system as well as a working knowledge of domain security  using Active Directory and Group policies
    • Hardware and software troubleshooting skills
    • Ability to design and implement disaster recovery solutions (backup and recovery of Exchange servers, file servers, etc.)
    • Good report writing skills and good IT process understanding
    • Very good problem solving skills - frequently under various sorts of constraints and stress
    • Other technologies include:o Virtualisationo Networking o Enterprise Storage solutions (SAN, NAS, etc.)

    Minimum Qualification/ Experience 

    • A Bachelor's degree in the field of Computer Science/Engineering or any other Physical Science
    • 4 - 7 years qualitative experience in technology deployment or support
    • Certifications will be an added advantage.
    • Excellent communication skills and interpersonal skill, ability to work virtually, fluency in English.

    Personality Traits: 

    • Highly analytical, hard-working
    • Creative & Logical
    • Organized, Professional conduct
    • Resourceful
    • Good interpersonal skills

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    About Sahara Group

    • Type: Private
    • Headquarters: 7A, Fowler Road, Ikoyi, Lagos, Lagos

    Sahara Group is a leading privately owned Power, Energy, Gas and Infrastructure Conglomerate established in 1996 with operating companies active in the downstream, midstream, upstream, infrastructure ...Know More about Sahara Group

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