Call Center Agent

Educational Consult

Apply Now July 09, 2017
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Job Details

We seek qualified call center agents to fill this role

 

Responsibilities

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.

 

Job Requirements

Min Required Experience:

0 year(s)

Min Qualification:

Bachelor's Degree/HND

Desired Courses:

Not Specified

Other Requirements:

  • Minimum of HND
  • Must be a female
  • 21-26 years
  • Must be living in Abuja

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About B.y Mafit Limited

  • Type: Private
  • Headquarters: 3rd Floor, MAN House, Above Access Bank PLC., 77, Obafemi Awolowo Way, Ikeja, Lagos, Nigeria.

At B.Y Mafit Limited, we have an unrivalled track record as one of the best in Africa that prepares students for such tests as the TOEFL in Nigeria, GRE in Nigeria, GMAT in Nigeria and IELTS in Nigeri...Know More about B.y Mafit Limited

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