July 09, 2017
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Educational Consult is recruiting for fulltime Call Center Agent.

Job Details

We seek qualified call center agents to fill this role

 

Responsibilities

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.

 

Job Requirements

Min Required Experience:

0 year(s)

Min Qualification:

Bachelor's Degree/HND

Desired Courses:

Not Specified

Other Requirements:

  • Minimum of HND
  • Must be a female
  • 21-26 years
  • Must be living in Abuja

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About Access Bank Plc

  • Type: Public
  • Headquarters: Plot 999c, Danmole Street Off Adeola Odeku/Idejo Street Victoria Island, Lagos Nigeria.

Access Bank Plc, commonly known as Access Bank, is a Nigerian multinational commercial bank, owned by Access Bank Group. Access Bank Plc is a full service commercial Bank operating through a ne...Know More about Access Bank Plc

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