Customer Service Representatives

Hencmoss Concepts - (See More Jobs)

September 08, 2017
Subscribe to FREE job alerts.Don't miss any opportunity. Get notified of new jobs

Hencmoss Concepts is recruiting for fulltime Customer Service Representatives.

Job Details

Job Description:

  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Other assignments that may arise to fulfill organizational goals, and as may be assigned by Managing Director.

Job Requirements

Min Required Experience:

0 year(s)

Min Qualification:

Bachelor's Degree/HND

Desired Courses:

Not Specified

Other Requirements:

Requirements: 

  • At least a bachelor’s degree in communication, arts, humanities, or other relevant fields.
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practice

Interested and qualified candidates should send a one-page Application Letter and CV.

If any company or recruiter demands money from you, please report to us immediately. View how to detect fake recruiters/companies Here

Sorry this Job Listing has Expired
Subscribe to FREE Job Alerts.Don't miss any opportunity. Get notified of new jobs

Job Seekers Also Viewed

More Related Jobs

Some Similiar Companies Currently Recruiting

➝ View More Companies Recruiting
Filter Jobs
Recommended Trainings
Recently Popular Jobs

Latest Jobs in Nigeria Today - Ngcareers

Ngcareers.com is Nigeria's top job search, recruitment and career website. We provide you the latest jobs and vacancies in Nigeria today.

As a job seeker you can search for jobs from latest and verified job adverts and career information from employers and recruiters in all Nigerian states. You can upload/create your resume to improve your visibility.

Our job services are FREE for job seekers. You can subscribe to Ngcareers via: Email, Facebook, Twitter or Youtube.