Head of Operations

Ivy Heights
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Job Description

Ivy Heights – Do you need to outsource your human Resource function or just need professional services to deliver results on budget; Ivy Heights can build a solution tailored for your business. With professionals with over 10 years of experience in business administration; we take pride in delivering intelligent solutions and efficient services for our clients.

We are recruiting to fill the position below:

Job Title: Head of Operations
Location: Lagos

Job Description:
The Head of Operations will be required to lead, manage and drive performance of the company. You will be responsible for creating and executing operational strategy with further responsibilities including:

  • Ensure costs are maintained within forecast and flexed appropriately with volume and that efficiencies are evident and reinvested in service enhancements.
  • Provide a world class service to our clients customers by continually challenging service levels to ensure the business is market leading.
  • Set high standards, developing and implementing leading solutions; being part of the wider operational solution for the division.
  • Represent the Operations Director at customer meetings and business development meetings.
  • Lead, motivate, empower and develop leaders to execute service excellence by ensuring people management plans, processes and systems are in place and appropriate procedures are followed.
  • Manage and monitor the performance of the Team against agreed performance objectives; meeting regularly with the teams to include one to ones, appraisals, listening groups and team meetings.
Job Requirements
Minimum years of experience

3

Other Requirements

Profile:

  • The Head of Operations must live within Lekki /Ajah Axis.
  • Experience in operating in a Mid Operations role.
  • Graduate level education or equivalent experience in Operations Management some of which must have been gained in a customer service delivery environment.
  • Experience of operating Warehouse Management System and paper based solutions
  • Ideally strong distribution management experience including operating a cold chain fleet, six sigma, lean management and batch control.
  • Demonstrated strategic and analytical thinking and customer/patient focus.
  • Minimum of 3-5 years’ experience in a reputable firm or organization.
  • Strong interpersonal skills, particularly ability to grow, lead and motivate a large operations team and the ability to manage key customer relationship.

How to Apply
Interested and qualified candidates should send their CV’s to: info@ivyheights.com

This job is no longer accepting applications.

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Job Summary
Published
September 21, 2017
Offer Type
fulltime
Experience
Minimum of 3years
Location
Lagos
Salary Range
N0.00 - N0.00K
Deadline
October 5, 2017
Specialization
Administration/ Office/ Operations
Industries
Consulting
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