Customer Service Representative

Chelink Group - (See More Jobs)

September 29, 2017
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Chelink Group is recruiting for fulltime Customer Service Representative.

Job Details


Duties and Responsibilities: 

  • Serves customers by providing product and service information; resolving product and service problems.
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Job Requirements

Min Required Experience:

0 year(s)

Min Qualification:


Desired Courses:

Not Specified

Other Requirements:

Required Skills: 

  • Must be able to grasp Product Knowledge with little or no supervision.
  • Must have Quality Focus.
  • Must have Problem Solving skills.
  • Must have proper Documentation Skills.
  • Listening and Phone Skills a MUST.
  • Ability to Resolve Conflict between customers
  • Ability to Multi-task.


  • Minimum of OND/HND in related field of discipline.
  • Professional qualification in Customer Service would be an added advantage.

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About Chelink Group

  • Type: Private
  • Headquarters:

...Know More about Chelink Group

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