Customer Relationship Manager

Saro Agro Sciences Limited - (See More Jobs)

November 15, 2017
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Saro Agro Sciences Limited is recruiting for fulltime Customer Relationship Manager.

Job Details

Saro Agro Sciences Limited is the leader in the Nigerian Crop Protection Industry. We are a wholly indigenous company, committed to the provision of dependable solutions to crop production problems in a distinctive, rewarding and responsible way. We have our Head Office located in Ibadan and offices across Nigeria as well as in the West and Central African countries.

We are recruiting to fill the vacant positions below:

Job Title: Customer Relationship Manager
Location: Oyo


Job Summary

  • The CRM’s role is to work with customer service, marketing staff and operations to maintain a customer-focused attitude with a focus on activities that create lifetime customers.

Responsibilities

  • Deliver all information to and from customer using ICT
  • Creation of e-channel for sales
  • Will be responsible for retention campaigns, from conceptualization through to analysis. This includes idea generation, proposal preparation, overseeing the production process and overseeing execution.

Job Requirements

Min Required Experience:

8 year(s)

Min Qualification:

Bachelor's Degree/HND

Desired Courses:

Not Specified

Other Requirements:

Requirements

  • Minimum of a second Class upper in University degree in any of the Social Sciences, Marketing / Business, Mass Communication, Public Relations or other related disciplines.
  • Proven and strong CRM experience (8 years+)
  • Can demonstrate excellent Commercial judgment & acumen.
  • Understands customers management process.
  • Is experienced at managing key stakeholders.
  • Extensive experience of experiential strategy development and implementation working with 3rd party agencies.
  • Budget & cost control management

Our Ideal Candidate:

  • Must have a background in ICT
  • Must have worked in this position
  • Must be open minded
  • Must be highly innovative
  • Must have interpersonal skills
  • Required Age: 31 – 38 years

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