Customer Relationship Manager

Prepclass Nigeria Limited - (See More Jobs)

January 16, 2018
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Prepclass Nigeria Limited is recruiting for fulltime Customer Relationship Manager.

Job Details

  • ·         Understand clients and tutors needs and develop plans to address them
  • ·         Resolve client and tutor complaints quickly and effectively
  • ·         Generate up-selling and cross-selling opportunities
  • ·         Create bills for services rendered
  • ·         Approve tutors payment
  • ·         Aim to preserve clients and renew contracts
  • ·         Approach potential clients to establish relationships

Job Requirements

Min Required Experience:

1 year(s)

Min Qualification:

Bachelor's Degree/HND

Other Requirements:

  • ·         Person must be between the ages of 24 – 29 and preferably female
  • ·         OND as minimum qualification
  • ·         Knowledge of customer relationship management (CRM) practices
  • ·         Experience in sales or customer service is preferred
  • ·         Problem-solving attitude
  • ·         Excellent communication skills
  • ·         Aptitude for fostering positive relationships
  • ·         Teamwork and leadership skills
  • ·         Customer-oriented mindset
  • ·         HND/OND/BSc in Business Administration or similar field

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About Prepclass Nigeria Limited

  • Type: Private
  • Headquarters: Yaba, Lagos

Prepclass is an academic solutions provider offering a customized learning program for each and every student. We have learning programs to fit any family's needs and preferences - whether it'...Know More about Prepclass Nigeria Limited

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