Healthtech Global Solutions is recruiting for temporary Product Officer.
HealthTech Global Solutions is a digital health startup working on reimagining the African health care space using technology. We are a small team of generalists that do whatever is required to move our work along. We are seeking a young self starter to join our team. We offer a relaxed and informal work environment and are passionate about changing the status quo. We don’t do egos and we value the ability to sell and communicate.
You will work on our new product, a pharmacy based malaria test and treatment solution for the public. Your main deliverable will be to get 10,000 people in Abuja to test and treat for malaria using our service. This will be done in conjunction with the product and business development leads.
Recruit and work with pharmacies to develop long term partnerships
Market malaria product to the public via PR, business development efforts and partnerships
Create self enduring strategies to maintain a steady pipeline of new customers
Act as a primary point of contact for the customer throughout their lifecycle
Advise customers and pharmacies through introduction calls, and welcome materials, including on boarding information on effective and efficient ways to use our services
Ensure pharmacies and customers are updated on new product features and have developed a strategy to implement where applicable.
Educate Customers on the value of the overall solution and encourage optimal utilization
Gather customer product feedback to help define the product roadmap
Manage inbound requests and communication via SMS, Instant messaging, social media and phone calls.
Regularly measure customer satisfaction levels through the use of surveys, phone calls, etc.
Be responsible for particular key metrics and prepare regular reports outlining progress