Vodafone Group Plc is recruiting for contract TSAR Reporting & RTM Analyst.
Vodafone Group Plc is one of the world's leading telecommunications groups, with a significant presence in Europe, the Middle East, Africa and Asia Pacific through the Company's subsidiary undertakings, joint ventures, associated undertakings and investments.
Vodafone Group has entered into arrangements with network operators in countries where the Group does not hold an equity stake. Under the terms of these Partner Market Agreements, Vodafone and its partner operators co-operate in the marketing of global products and services with varying levels of brand association
Job Responsibilities To provide innovative reporting and insight from a variety of data sources, making proactive recommendations through detailed analysis to support growth and optimisation across Customer Service and Commercial Operations to ensure maximum productivity, measures and performance.
Key accountabilities and decision ownership
Proactively work with internal customers to understand, shape, agree and deliver their analytical requirements.
Automate and combine existing data streams to provide new insights and reporting capabilities.
Identify and develop opportunities to increase revenue and reduce costs across a multibillion £ organisation, providing analytically supported recommendations into senior leadership.
Accountable for providing analysis enabling the effective investment of all performance related pay across Customer service, sales and our Outsource partners, responsible for driving optimal commercial performance.
Min Required Experience:
Core competencies, knowledge and experience
Strong commercial acumen and analytical skills, with experience in telecommunications.
Creative mind-setand the ability to generate actionable new ideas and approaches.
Advanced SQL scripting and programming experience, highlyproficient in MS excel and Access.
Expert knowledge of data modelling techniques and data mining experience,
Must be highly analytical and methodical.
Key performance indicators :
Drive continuous improvements to achieve all opex and R&A budgets
Achieve budgeted connection, upgrade and disconnection volumes
Achieve a tNPS score of 30¬ross commercial ops
Data analytic skills involving large volumes of data.
Advanced SQL scripting and programming experience, highly proficient in MS excel and Access
Sorry This Job is No Longer Accepting Applications
If any company or recruiter demands money from you, please report to us immediately. View how to detect fake recruiters/companies Here
Sorry this Job Listing has Expired
About Vodafone Group Plc
Vodafone Group Plc is one of the world's leading telecommunications groups, with a significant presence in Europe, the Middle East, Africa and Asia Pacific through the Company's subsidiary und...Know More about Vodafone Group Plc
Subscribe to FREE Job Alerts.Don't miss any opportunity. Get notified of new jobs