Customer Service Engineer -KADUNA, OWERRI AND MAKURDI

Mactay Consulting - (See More Jobs)

June 08, 2018
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Mactay Consulting is recruiting for fulltime Customer Service Engineer -KADUNA, OWERRI AND MAKURDI.

Job Details

  • Act as direct point of contact for all regional escalations.
  • Follows up on all escalated incidences and ensures closures.
  • Interface with Customer Support Partner, Account Partners, and Managed Service Vendors to ensure all escalations are closed in timely manner.
  • Works directly with Regional Coordinators to provide synergy in the region
  • Co-ordinating meetings with all relevant stakeholders
  • Maintaining databases
  • Preparation of reports & presentations. 
  • Identify, escalates and follows through on all recurring escalations to ensure proper closure

        Over sees the activities of the MSV within the region

      Applicants should be resident in either KADUNA-OWERRI and MAKURDI.

Job Requirements

Min Required Experience:

Not Specified

Min Qualification:

Not Specified

Desired Courses:

Not Specified

Other Requirements:

At least 3 years’ experience with large or blue chip company essential

Computer Literate (Strong MS Word, Strong MS Excel, Microsoft Outlook and Advanced Power Point), Database experience.

At least 3 years’ experience interfacing with customer.

 Knowledge of MTN enterprise transmission last mile equipment especially PMP   

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About Mactay Consulting

  • Type: Private
  • Headquarters: MacTay House, 5, Prince Adelowo Adedeji Street, Off Admiralty Way, Lekki, Lagos

MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 countries and with a combined experience ...Know More about Mactay Consulting

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