Telesales Representative

Prepclass - (See More Jobs)

July 12, 2018
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Prepclass is recruiting for fulltime Telesales Representative.

Job Details

JOB DETAILS

  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information/feedback by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and data
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Requirements

Min Required Experience:

1 year(s)

Min Qualification:

Diploma/OND/NCE

Desired Courses:

Mass CommunicationMarketingAdvertisingCommerce

Other Requirements:

REQUIREMENTS:

  • Payment and job continuity is strictly based on candidates ability to meet set target
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Minimum of OND degree
  • Between ages 21 – 29
  • Should reside in Lagos, preferably Lagos mainland

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About Prepclass Nigeria Limited

  • Type: Private
  • Headquarters: Yaba, Lagos

Prepclass is an academic solutions provider offering a customized learning program for each and every student. We have learning programs to fit any family's needs and preferences - whether it'...Know More about Prepclass Nigeria Limited

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