December 28, 2018
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Clinet Technologies Limited is recruiting for fulltime Client Support Officer.

Job Details

Clinet Technologies Limited is established mainly to provide Information Technology equipment’s and service’s; sales, support, maintenance and consultancy in the rapidly developing Information Technology sector of the Nigerian economy.

We are recruiting to fill the position below: 

Job Title: Client Support Officer

Location:
 Lagos

Duties & Responsibilities

  • Provide client support services in accurate and timely fashion.
  • Maintain high level of professionalism and competence in every client interaction.
  • Build positive and productive relationships with clients.
  • Make frequent client calls and visits to strengthen client relationships.
  • Analyze and resolve service issues promptly.
  • Inform management about complex client issues and resolutions.
  • Maintain client focused working environment for team.
  • Work in compliance with company policies and procedures.
  • Identify and develop new business opportunities with client contacts.
  • Utilize effective problem solving and time management skills in client service operations.
  • Assist in risk assessment and mitigation activities.
  • Develop process improvements to enhance service efficiency and effectiveness.
  • Provide assistance to less experienced staffs when needed.
  • Attend educational trainings and workshops for professional growth.
  • Provide support in new product development and enhancement activities.

 

Job Requirements

Min Required Experience:

Not Specified

Min Qualification:

Not Specified

Desired Courses:

Not Specified

Other Requirements:

Skills

  • Customer Service
  • Product Knowledge
  • Quality Focus
  • Problem Solving
  • Market Knowledge
  • Documentation Skills
  • Listening, Phone Skills
  • Resolving Conflict
  • Analyzing Information
  • Multi-tasking

Benefits

  • Flexible working atmosphere
  • Possibility for Full-Time employment
  • N60,000 Monthly
  • HMO and Pension

Application Closing Date
4th January, 2019.

How to Apply
Interested and qualified candidates should send their Cover Letter and CV to email

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