LeadHire Limited is recruiting for fulltime Customer Service Officer.
Our client is urgently looking to engage the services suitably qualified candidates to fill the position below:
Job Title: Customer Service Officer
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication