Customer Support Specialist

Smashride Nigeria - (See More Jobs)

January 10, 2019
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Smashride Nigeria is recruiting for fulltime Customer Support Specialist.

Job Details

Smashride is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Support Specialist

Locations: Abuja, Lagos and Rivers

Job Description

  • Represent in Smashride any English spoken market, primarily the local market at first
  • Support all Smashride users and help them get the most out of our apps
  • Create loyal fans by showing them we really care
  • Contribute and share ideas to decrease the workload and improve the quality & speed of Smashride 's customer support
  • Be a key player in building a support team in a challenging hyper growth environment

 

Job Requirements

Min Required Experience:

Not Specified

Min Qualification:

Not Specified

Desired Courses:

Not Specified

Other Requirements:

Job Requirements

  • Understand what does outstanding customer support look like and be ready to go the extra mile
  • Be always ready to put customers first, be passionate about helping others
  • Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Smashride
  • Be a hustler, not stopping after 20 obstacles a day
  • Have excellent spoken and written English, any other language is a plus
  • Be passionate about new technology and ridesharing

We Offer

  • Competitive salary
  • Amazing experience working in one of the fastest growing start-ups in the world
  • Unique opportunity to shape the transport industry in Nigeria
  • A super motivated and talented team to work with
  • Flexible working hours
  • Free Smashride credit

Application Closing Date
30th March, 2019.

Method of Application
Interested and qualified candidates should send their CV to email

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