Richbrands Group Limited is recruiting for fulltime Customer Service/Relationship Officer.
Richbrands Group is an uncommon marketing communications enterprise with the primary purpose of helping brands grow. We achieve this by deploying the most effective communication to the consumer or target audience using our unique, creative and unboxed ideas, strategies and tactics. We are big on the application of technological tools to boost the accuracy, efficiency and effectiveness of our results.
We are recruiting to fill the position below:
Job Title: Customer Service/Relationship Officer
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Maintain financial accounts by processing customer adjustments
Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Prepare product or service reports by collecting and analyzing customer information
Contribute to team effort by accomplishing related results as needed
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About Richbrands Group
Headquarters:Richbrands Consulting Limited, 665a, Tawaliyu Bello Aromire Street, Omole Estate Phase II, Ikeja, Lagos, Nigeria
Richbrands Group is an uncommon marketing communications enterprise with the primary purpose of helping brands grow. We achieve this by deploying the most effective communication to the consumer or ta...Know More about Richbrands Group
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