Customer Service/Relationship Officer

Richbrands Group Limited - (See More Jobs)

February 06, 2019
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Richbrands Group Limited is recruiting for fulltime Customer Service/Relationship Officer.

Job Details

Richbrands Group is an uncommon marketing communications enterprise with the primary purpose of helping brands grow. We achieve this by deploying the most effective communication to the consumer or target audience using our unique, creative and unboxed ideas, strategies and tactics. We are big on the application of technological tools to boost the accuracy, efficiency and effectiveness of our results.

We are recruiting to fill the position below:

Job Title: Customer Service/Relationship Officer

Location: Lagos

Job Function

  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintain financial accounts by processing customer adjustments
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepare product or service reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of incoming calls
  • Generate sales leads

 

Job Requirements

Min Required Experience:

Not Specified

Min Qualification:

Not Specified

Desired Courses:

Not Specified

Other Requirements:

Requirements

  • Candidates should possess relevant qualifications
  • Must be female.

Application Closing Date
25th February, 2019.

How to Apply
Interested and qualified candidates should forward their CV to:recruitment@richbrandsgroup.com

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About Richbrands Group

  • Type: Private
  • Headquarters: Richbrands Consulting Limited, 665a, Tawaliyu Bello Aromire Street, Omole Estate Phase II, Ikeja, Lagos, Nigeria

Richbrands Group is an uncommon marketing communications enterprise with the primary purpose of helping brands grow. We achieve this by deploying the most effective communication to the consumer or ta...Know More about Richbrands Group

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