Lifepage Group is recruiting for fulltime Customer Service Representative.
Lifepage Group is an Investment Holding Company with devoted interest in Real Estate Development, Investments, Training & Seminars. The company is duly registered with her Head Office in Lagos, Nigeria.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Applicants must be able to manage large amounts of in-coming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies