IT Analyst

Hugo is a team of operations experts using the power of technology to build responsive, detailoriented support teams across subSaharan Africa. Our mission is to empower millennials in Africa to compete and thrive in the growing gigeconomy, by professionalizing them and bringing meaningful work opportunities to the continent.

Headquartered in NYC and Lagos, Hugo is carving out a place in the futureofwork ecosystem for young Africans, a group that has traditionally been excluded.

We are recrutiing to fill the position below:

Job Title: IT Analyst

Location: Ibadan, Oyo

Role Responsibilities

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.);
• Check computer hardware (HDD, mouse, keyboard etc.) to ensure functionality;
• Install and configure appropriate software and functions according to specifications.
• Provide orientation and guidance to users on how to operate new software and computer equipment;
• Organize and schedule upgrades and maintenance without deterring others from completing their work;
• Identify computer or network equipment shortages and place orders
• Setup + maintain wireless internet network
• Ensure wireless internet stability for teams + back up network when needed
• Willingness to take professional networking exams + grow in knowledge

Requirements

• Proven experience as IT Analyst or relevant position;
• Excellent diagnostic and problemsolving skills;
• Excellent communication ability;
• Outstanding organizational and timemanagement skills;
• In depth understanding of diverse computer systems and networks;
• Certification as IT Analyst will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional).