March 07, 2019
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Coollink Limited is recruiting for fulltime Sales Account Manager.

Job Details

Coollink Limited (member of Steam Broadcasting and Communications, Ltd, part of the AIM Group Holding Company) is a Nigerian Systems Integrator with its head-office located in Lagos and a nation-wide presence: Abuja, Port Harcourt, Kano.

Over the years, we have ensured the highest levels of customer responsiveness and service quality, a trait which has earned us long-standing relationships with our customers and made us the most reliable ISP in Nigeria. We offer solutions to provide customers with value-added services and support, enabling them to focus on their business instead of their network and internet connection.

We are recruiting to fill the position below:

Job Title: Sales Account Manager

Locations:
 Sokoto, Kebbi, Zamfara, Kaduna, Katsina, Jigawa, Enugu, Delta, Anambra, Ekiti/Osun/Ondo, Borno

Job Overview

  • As a Sales account manager, he/she should work to satisfy customers needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.
  • He/she should have excellent communication and negotiation skills and be customer service oriented. He/she will be responsible for growing the business by building successful and long-term client relationships.

Roles & Responsibilities

  • Manage a portfolio of products to achieve long-term success
  • Develop positive relationships with clients
  • Forecasting on Sales, Revenue and Expenses on Monthly basis
  • Segmented and targeted approach to cater needs of specific segments
  • Managing multiple verticals of customer acquisition, collections and retention
  • Generate new business using existing and potential customer networks
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Act as the point of contact and handle customer requirements
  • Set and track sales account targets, aligned with company objectives
  • Participating in local shows, exhibitions, organizing displays in hotels, clubs, malls to promote company products
  • Suggest actions to improve sales performance and identify opportunities for growth
  • Monthly Reporting on commercial results to the HOD

 

    Job Requirements

    Min Required Experience:

    2 year(s)

    Min Qualification:

    Not Specified

    Desired Courses:

    Not Specified

    Other Requirements:

    Requirements

    • Proven work experience (Min 2 years) as a sales account manager
    • Experience from ISP and Telecommunication sector
    • Hands on experience in sales and an ability to deliver excellent customer experience
    • Knowledge of MS Office
    • Understanding of sales performance metrics
    • Excellent communication and negotiation skills
    • An ability to deliver projects and answer enquiries on time

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