Technical Supervisor - Quality Control And Assurance

Germaine Auto Centre - (See More Jobs) 4 ★ 1 Reviews

March 08, 2019
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Germaine Auto Centre is recruiting for fulltime Technical Supervisor - Quality Control And Assurance.

Job Details

Germaine Auto Centre is an integrated automobile dealership, located in Lekki, Lagos. For over 16 years, Germaine has been a household name for automobile purchase (new and certified pre-owned), servicing, spare part sales and vehicle body work by providing quality service to individuals and corporate organizations.

We are recruiting to fill the position below:

Job Title: Technical Supervisor - Quality Control and Assurance

Location:
 Lagos

Job Objectives

  • To contribute to overall customer satisfaction and business profitability through the supervision of technicians to ensure proper and prompt execution of all repair orders i.e. to drive timelines and quality.

Reporting Relationships    

  • Reports To: Head of Aftersales
  • Supervises: Technicians

Job Responsibilities
Operational Responsibilities:

  • Inspect vehicle engine and mechanical components to diagnose issues accurately.
  • Verify vehicle serviceability by conducting test drives; adjusting controls and systems.
  • Ensure all customers’ requests on the repair order are completed to a high quality standard
  • Test drive vehicles after repairs are complete to ensure mechanical/electrical and body repair soundness and to determine whether any other problems exist
  • Supervise the technicians to ensure they deliver on the responsibilities of their roles and unit
  • Motivate and keep team engaged at all times
  • To conduct pre-estimate checks and post repair quality inspection.

HSE Responsibilities:

  • Ensure all team members uses all personal protective equipment (PPE) at all time in the workshop to protect against health and safety risks.
  • Ensure the team uses all protective equipment to maintain the cleanliness of the customers’ vehicle (Seat covers, floors mats, fender covers).
  • Maintain a clean and professional appearance at all times
  • Ensure team keeps work area clean and tidy at all times.

Key Performance Indicators

  • <2% return job
  • 100% productivity (Turnaround time per vehicle)
  • 85% efficiency
  • Achieve 100% Diagnosis/Repair Quality
  • People management - 100% HSE compliance & <5% disciplinary issues

Competence Requirements     
Core Skills:

  • Technical skills: Must be familiar with engine components and systems and know how they interact with each other. They often must take apart major parts for repairs and be able to put them back together properly.
  • Troubleshooting skills: Ability to use diagnostic equipment on engine systems and components in order to identify and fix problems in increasingly complicated mechanical and electronic systems.
  • Dexterity: Steady hand and good hand–eye coordination
  • People management skills: Ability to lead others and achieve sustainable results through them

Desired Personal Attributes:

  • Integrity
  • Proactive
  • Persistence
  • Team Work
  • Dependability
  • Problem Solving
  • Detail Orientation
  • Interpersonal skills
  • Time and Self management
  • People management

 

Job Requirements

Min Required Experience:

5 year(s)

Min Qualification:

Not Specified

Desired Courses:

Not Specified

Other Requirements:

Specification/ Qualification     
Qualification:

  • Minimum Trade Test 3

Minimum Experience:

  • 5 - 7 years of automotive repair experience.
  • Knowledge of tools and equipment required to conduct all repairs.
  • Ability to operate diagnostic tools required.
  • Willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals etc.
  • Toyota or related certification preferred but not required
  • Valid driver’s license.

Application Closing Date
11th March, 2019.

How to Apply
Interested and qualified candidates should send thier CV 

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About Germaine Auto Centre

  • Type: Private
  • Headquarters: 4th Roundabout, Lekki-Epe Expressway, P.O. Box 72247, Victoria Island, Lagos.

The Service Centres are equipped with hi-tech, state- of –the-art tools and equipment with the ultimate aim of ensuring utmost care to our customers’ precious vehicles. Our service Centres bo...Know More about Germaine Auto Centre

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