Client Relationship Manager

PALS Concierge Limited - (See More Jobs)

March 05, 2019
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PALS Concierge Limited is recruiting for fulltime Client Relationship Manager.

Job Details

·         Source new sales opportunities through lead generation, follow-up, outbound cold calls and emails to prospective clients.

·         Handle inbound, unsolicited prospects call and convert into sales.

·         Fill out forms online for client without mistakes

·         Closing deals in-person or via phone calls

·         Interacts with the company’s clients to provide them with information to address inquiries regarding services.

·         Responding to clients’ queries promptly via emails, calls, social media or in-person.

·         Provide outstanding customer service to all clients and communicate with them on a regular basis

·         Keep clients informed promptly about updates

·         Compile reports and attend to company emails

·         Assist with and contribute to marketing and advertising initiatives

·         Exhibit expert knowledge regarding the services offered to clients.

·         Frequently check-in with clients to confirm their satisfaction of services provided

·         Calmly handle customer complaints and work to find solutions

·         Having weekly meetings with team members to deliberate on ideas and share information that would improve work performance.

Job Requirements

Min Required Experience:

2 year(s)

Min Qualification:

Bachelor's Degree/HND

Desired Courses:

Not Specified

Other Requirements:

·         At least a B.Sc. 2nd Class Upper Division

·         He/she must have at least two or three years working experience in the sales and/or customer service industry. 

·         Knowledge of the travel industry is an added advantage.

·         Must possess attention to detail skill

·         Excellent verbal communication, listening and presentation skills.

·         Self-motivated, proactive, good attitude with high energy and an engaging level of enthusiasm.

·         Ability to work individually and as part of a team.

·         Ability to multi-task, prioritize and manage time effectively.

·         Must have a good command of English

·         Must be computer and social media savvy.

·         Must be smart and hardworking

·         He/she must be able to work without supervision.

 

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About Pals Concierge Limited

  • Type: Private
  • Headquarters: 1st floor, Dominion Plaza, Igbo-Efon Lekki-Epe Expressway, Lekki, Lagos.

PALs Concierge provides Nigerian citizens with counsel, guidance, representation, and processing for several categories of visas. Our Mission is to contribute to the improvement of our clients li...Know More about Pals Concierge Limited

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