Japaul Oil & Maritime Services Plc is recruiting for fulltime Customer Service Manager.
Japaul Oil & Maritime Services Plc is the foremost indigenous Oil and Maritime Services Company in Nigeria. It is the only maritime company listed on the Nigerian Stock Exchange and offers services in Oil & Gas, Maritime, Dredging and the Construction Industry in Nigeria with subsidiaries located in other parts of the globe.
We are recruiting to fill the position below:
Job Title: Customer Service Manager
Location: Lagos Job Type: Full time
We are in search of a customer service manager who will be providing a productive and motivating working environment, and addressing any issues/disputes from customers or client.
Delivering a comprehensive service to enquiring customers
Possibly delegating certain customer enquiries to specific teams
Managing a large number of incoming calls and emails
Managing customers’ accounts
Keeping a record of customer interaction and details of actions taken
Communicating with internal teams to discuss sales targets
Generating sales leads, building sustainable relationships where necessary
Reporting back on results.
Min Required Experience:
Requirements and Qualification
Excellent verbal and written communication skills
The ability to maintain calm under pressure
A thorough knowledge of the product or service the company they work for is offering
Efficiency and organisational skills
Computer literacy in order to type up reports, results and details of customer interaction
Minimum of HND,OND,BSc
2-3 years work experience.
Application Closing Date 15th June, 2019.
Method of Application Interested and qualified candidates should send their CV to:firstname.lastname@example.org The subject of the mail should be ''Customer Service Manager".
Only qualified candidates would be contacted.
Strictly for Lagos residents.
Sorry This Job is No Longer Accepting Applications