God is Good Motors (GIGM) is recruiting for fulltime Ticketing Officer.
God is Good Motors (GIGM) - Incorporated in 1998, we have, through strategic initiatives, revolutionized land transportation in Nigeria. A proudly Nigerian enterprise, our mission to excel is a classic story of humble beginnings. From what could pass for a car shed in Uselu, our ultra-modern terminals now dot Nigeria's travel land-scape.
We are recruiting to fill the position below:
Job Title: Ticketing Officer
Location: Akowonjo, Lagos
Sell bus ticket at the terminal to walk in guests
Make and/or change travel reservations for guests using the online booking system
Create and maintain guest reservation records
Resolve service challenges for guests either via phone, email or in person
Serve guests by providing service information related to travelling schedule, fare and payment
Announce arrival and departure information using the public address system
Assist in guest luggage check in
Ensure customer complaints and emergency concerns are escalated to the appropriate quarters
Adhere to the company’s policy on guaranteed reservations and no-shows
Promote goodwill by being courteous, friendly and helpful to guests, managers and fellow employees.
Promote the online booking App for downloads with other products and services of the company to guests