May 20, 2019
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La Lum'ere Konsulting is recruiting for fulltime Hubs Service Agents.

Job Details

  • Present, promote and sell products/services using solid arguments to existing and prospective customers. 
  • Handle complaints, proffer appropriate solutions, document interactions, escalate and expedite the resolution of customer complaints to maximize satisfaction.  Establish, develop and maintain positive business and customer relationships.
  • Efficiently manage large pools of incoming and outbound calls, emails.
  • Supply management with reports on customer needs, issues, interests, competitive activities, and potential for new products and services.   Achieve agreed upon sales targets and outcomes within schedule.
  • Keep abreast of and support operations of all verticals in the hub as required.

Job Requirements

Min Required Experience:

1 year(s)

Min Qualification:

Bachelor's Degree/HND

Desired Courses:

Not Specified

Other Requirements:

  • Proven work experience as a Sales/Customer Service Officer or similar role in the Telco/Retail/Finance sector.
  • Excellent sales, communication and negotiation skills.
  • Familiarity with CRM systems and practices.
  • Ability to multi-task, prioritizes, and manages time effectively
  • Professional Aviation Amadeus qualification is a plus.

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About La Lum'ere Konsulting

  • Type: Private
  • Headquarters:

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