Crack and Earn Network Limited is recruiting for fulltime Customer Support Officer.
Crack and Earn Network Limited is a Nigerian based company fully registered under the Law of Nigeria and Corporate Affairs Commission (CAC); with the Registration No. RC1568215 and physical address at Flat 7, 2nd Avenue Efab Estate Life Camp Abuja. Crack and Earn is an online quiz and game center that offers Multiple Choice Questions (MCQs) on various field of studies across the globe.
We are recruiting to fill the position below:
Job Title: Customer Support Officer
Respond politely and courteously to Users enquiries
Managing large amounts of inbound calls and chats in a timely manner
Collecting users information, analysing their needs and providing prompt, valid and complete solutions
Contributes to team effort by accomplishing related results as needed
Identity and access users needs to achieve satisfaction
Build sustainable relationship and trust through open and interactive communication
Resolve users complaints via phone and chats
Maintain and update users database, including notes about interactions
Prepare daily reports about Users queries
Make recommendations to management to improve users experience.
Min Required Experience:
Minimum of an OND in related field
Must have sound knowledge of Microsoft office tools (Word, Excel, PowerPoint, Outlook, etc.)
Should be able to type 50 WPM
Strong communication and people skills.
Application Closing Date 1st July, 2019.
How to Apply Interested and qualified candidates should forward their Application Letter and CV to:Crackandearn19@gmail.com using the job title as subject of the mail.
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