Maritime Technical Support Engineer

SDSD Nigeria - (See More Jobs)

June 25, 2019
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SDSD Nigeria is recruiting for fulltime Maritime Technical Support Engineer.

Job Details

SDSD is a software and services company, providing productivity platforms and related services to the global maritime/shipping Industry.

We are recruiting to fill the position below: 

Job Title: Maritime Technical Support Engineer

Location: 
Ogun
Job Type: Evening and Night Shifts

Description

  • We are currently looking to recruit a Technical Support Engineer to join our Evening and Night Shifts supporting our 24/7 operation and providing assistance to our clients worldwide.

Responsibilities

  • Provide remote technical support to vessels and shore based offices
  • Fix installation and configuration issues
  • Escalate software defects and bugs to the Developers and ensure completion
  • Investigate and implement workarounds: fixes and patches where appropriate
  • Provide technical support for enterprise software projects based on latest Microsoft .NET Framework, MVC and Entity Framework.
  • Produce regular reports of outstanding and resolved support issues as required.
  • Ensure that the support calls are logged and resolved in accordance with company process Work closely with Development Team and Sales Consultants
  • Provide User Training to Customers

 

    Job Requirements

    Min Required Experience:

    2 year(s)

    Min Qualification:

    Bachelor's Degree/HND

    Desired Courses:

    Not Specified

    Other Requirements:

    Experience and Skills Required

    • University Degree in Computer Science or equivalent
    • Experience in web technologies and support
    • 2+ years experience in database design and implementation including Microsoft SQL Server and Oracle
    • Working knowledge of .Net, C#, HTML, CSS, JavaScript, jQuery, XML is a plus
    • Strong analytical and troubleshooting skills
    • Excellent spoken and written English.

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