Nectar Beauty Hub is recruiting for fulltime Outlet Supervisor.
Nectar Beauty Hub is Nigeria's largest one stop beauty company with various beauty products for discerning beauty connoisseurs and other beauty care enthusiasts with emphasize on making everyone beautiful. We stand as a mother brand representing various beauty products and brands in Nigeria.
Nectar Beauty Hub currently has retail outlets across Lagos. Our product lines include Beauty Equipment, Spa Furniture, Nail Care, Skin Care, Personal Care Products, Hair, Makeup & Products for Men.
We are currently recruiting to fill the vacant position below:
Job Title: Outlet Supervisor
Overall store management, supervision, and policy implementation including, Sales and inventory management, Employee on the job training, and development, Financial management, Customer service leadership.
Grow sales through the implementation of marketing and merchandising systems
Responsible for the store’s or outlet’s revenue quota.
Duties & Responsibilities Management:
Lead others and work effectively with store team
Supervise, assign and direct activities of the store’s team
Effectively communicate information to store team and supervisors in an open and timely manner
Support Store team with actions plans for operational and service improvement
Assist customers with their questions, problems and complaints
Promote the company's customer service culture (greet, offer help, and thank)
Provide colleagues personalized customer service feedback and coaching
Handle all customer relations issues in accordance with company policy
Promote a positive shopping experience for all customers
Maintain customer privacy by not sharing customer data without authorization.
Merchandising/Presentation: Stock shelves
Manage re-order levels & restocking from HQ for the store
Conduct merchandising activities in line with approved brand guidelines
Account for promotional and sales support materials
Organize and execute the display and maintenance of off-shelf merchandise.
Min Required Experience:
Minimum Education Qualifications
Masters Degree an advantage
3-4+ years of retail store experience.
Experience as store or outlet manager related retail environment and/or Luxury, beauty related industry experience with a client book is strongly preferred. Experience with retail point of sale system very necessary
Accuracy and attention to detail.
Ability to organize and prioritize a variety of tasks/projects.
Ability to work a full-time flexible schedule, including some early morning and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Deep Knowledge of the different product categories & brands
Strong presentation skills
Adept business knowledge
Abilities to organize
Strong written and verbal communication.
Strong problem-solving skills
High fluency in English
Above average Telesales/Phone.
Customer service skills
Excellent communication skills
Time Management skills
Salary Highly Attractive.
Application Closing Date 20th June 2019.
Method of Application Interested and qualified candidates should send their CV to:email@example.com using the "Job Title" as the subject of the mail.
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