CreditRegistry Nigeria is recruiting for fulltime Relationship Officer.
CreditRegistry Nigeria, officially registered and licensed by the Central Bank of Nigeria (CBN) as CR Services (Credit Bureau) Plc., is Nigeria’s preferred credit bureau. Our company, in strategic technical partnership with CreditRegistry Corporation USA (“CRUSA”), has laid the foundation for fraud-proof, large-scale consumer and small business credit in Nigeria.
We are recruiting to fill the position below:
Job Title: Relationship Officer
Provide first line support to customers
Drive credit report usage in line with revenue targets
Initiate and proffer ways to drive customer endearment to our products and services
Identify and propose new product and new feature requests raised by customers
Identify and nurture new market opportunities
Drive promotional/marketing campaigns
Work closely with the PSG team to ensure technical issues are resolved within the shortest possible time
Identify and recommend user training opportunities
Obtain competitive and market intelligence information on new trends, techniques and practices
Administer periodic customer surveys
Perform other duties as directed by the Head, Sales & Business Development
Min Required Experience:
Requirements Educational Qualification:
BSc degree or HND in any discipline
Good communication skills (oral and written)
Neat, articulate and confident
Attention to details and a well-organized approach to work
Must be a team player
Ability to work well under pressure
Integrity and discretion in handling confidential company information
Proficiency in MS Office (Word, PowerPoint & Excel)
1-3 years Experience in Customer Service.
Application Closing Date 15th July, 2019.
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