Customer Service Executive

Pivotage Consulting - (See More Jobs)

July 17, 2019
Subscribe to FREE job alerts.Don't miss any opportunity. Get notified of new jobs

Pivotage Consulting is recruiting for fulltime Customer Service Executive.

Job Details

Pivotage Consulting - Our client, a Social Stationary Printing Company that renders personalized and customized services such as printing of invitation cards and programs for all occasions, memo pads, paper stationery and gift bags is recruiting to fill the position of:

Job Title: Customer Service Executive

Ref Id: CSE/149/WTS
Location: Abuja
Type: Full Time
Reports to: Manager.

Summary/Objective

  • The customer service executive will stand as a contact between the customers and the company and attend to their needs in a professional manner.

Job Responsibilities

  • Attending to all customers in a welcoming manner.
  • Attracting potential customers by answering questions on the company’s products and services.
  • Selling company’s products and services by assisting potential customer’s make decision to buy product.
  • Resolving product or service problems by clarifying the customer's complaint, proffer solutions and ensure customer is satisfied.
  • Contributing to team effort by accomplishing related results as needed.
  • Working with the Graphic unit on customer’s desired designs and proof read all jobs.
  • Considering both short and long-term interests of the customer in making service decisions.
  • Preparing Job order of customer’s request.
  • Liaising with the Head of Production on all jobs and monitor jobs to ensure desired quality and accuracy to meet given deadlines.
  • Carrying the Manager and other team members along on all jobs been done.
  • Seeking feedback from customers to monitor their satisfaction.
  • Creates strategies to help the organization serve customers more effectively.

Other Duties:

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

Job Requirements

Min Required Experience:

3 year(s)

Min Qualification:

Bachelor's Degree/HND

Desired Courses:

Not Specified

Other Requirements:

Job Requirements

  • Candidate must have a B.Sc/HND in related field.
  • Candidate must have minimum 3 year experience as a customer service representative, with body of work to show for it.
  • Candidate must be able to treat customers courteously.
  • Candidate must be time conscious in responding to customer requests.
  • Candidate must be able to proactively identify customer needs.
  • Candidate must be able to resolve customer complaints.
  • Candidate must reside in Abuja.

Job Competencies:

  • Must have Strong attention to details.
  • Must have excellent quality control skills.
  • Must possess strong work ethics and excellent interpersonal skills.
  • Must have excellent communication skills
  • Must be emotionally mature and calm.
  • Must have the ability to work well under pressure.

Application Closing Date
26th July, 2019.

Method of Application
Interested and qualified candidates should send their CV (MS Word format only) only to: recruitment@pivotageconsulting.com using "Customer Service Executive" as the subject of your application.

If any company or recruiter demands money from you, please report to us immediately. View how to detect fake recruiters/companies Here

Sorry this Job Listing has Expired
Subscribe to FREE Job Alerts.Don't miss any opportunity. Get notified of new jobs

Job Seekers Also Viewed

More Related Jobs

Some Similiar Companies Currently Recruiting

Strada Media

1 Position - Lagos

Media Link Limited

3 Positions - Lagos

Nigerian NewsDirect Newspaper

5 Positions - 9 Locations

363 Photography

1 Position - Lagos

Writers Inc

1 Position - Not Specified

CMYK Studios

3 Positions - Lagos

➝ View More Companies Recruiting
Filter Jobs
Recommended Trainings
Recently Popular Jobs

Latest Jobs in Nigeria Today - Ngcareers

Ngcareers.com is Nigeria's top job search, recruitment and career website. We provide you the latest jobs and vacancies in Nigeria today.

As a job seeker you can search for jobs from latest and verified job adverts and career information from employers and recruiters in all Nigerian states. You can upload/create your resume to improve your visibility.

Our job services are FREE for job seekers. You can subscribe to Ngcareers via: Email, Facebook, Twitter or Youtube.