Customer Care Representative

Atidam Pharmacy - (See More Jobs)

August 20, 2019
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Atidam Pharmacy is recruiting for fulltime Customer Care Representative.

Job Details

Atidam Pharmacy is currently recruiting to fill the position below:

Job Title: Customer Care Representative

Location:
 Lagos

Responsibilities

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

 

Job Requirements

Min Required Experience:

Not Specified

Min Qualification:

Diploma/OND/NCE

Desired Courses:

Not Specified

Other Requirements:

Requirements

  • High School Diploma, General Education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Application Closing Date
26th August, 2019. 

Method of Application
Interested and qualified candidate should send their CV to: hr.atidamjobs@gmail.com using the Job Title as subject of the email.

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