Demz Analytics is recruiting for fulltime Client Services Manager.
Demz Analytics is a software development company with focus on building data driven applications and data science products.
We are recruiting to fill the position below:
Job Title: Client Services Manager
Location: Lagos Reports to: COO Commitment: Full time
The Client Services Manager (CSM) ) is a dynamic professional responsible for overseeing all customer relations at our company. Our Company is on a mission to help our customers succeed by enabling the safe use of social media while protecting the enterprise from unnecessary risk and remaining compliant.
Interact with the Company’s current and potential customers
Compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media
Managing workflows and access controls
Analyzing data and schedules to suggest new processes and procedures
Create reports and dashboards based on requirements
Tracking daily tasks, measuring and reporting of all activities at a customer level
Handles all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks