Old Mutual Nigeria is recruiting for fulltime Lead IT Support Specialist.
Old Mutual Nigeria consists of a Life Assurance and General Insurance business and provides a wide spectrum of insurance solutions tailored to meet unique individual and corporate clients' circumstances.
We are recruiting to fill the position below:
Job Title: Lead IT Support Specialist (Infrastructure and Information Security)
REF: 1420/NIGE/EU/Lead IT Support Specialist (Infrastructure and Information Security)/Nigeria/071119 Location: Nigeria Contract: Permanent Available: ASAP Category: Insurance
This role supports the smooth running of the production applications, infrastructure as well as the information & cybersecurity function and is individually accountable for achieving results through own efforts. The incumbent has broader knowledge than the IT Support Specialist and works across many platforms.
Duties and Responsibilities
Configuration and maintenance of network equipment such as routers, switches, firewalls, network server software and domain security protocols including remote site deployments as required.
In liaison with Old Mutual Africa-IT, devise and recommend appropriate network infrastructure and technologies for OM Nigeria.
Manage and enforce group policies and network security policies on the LAN, Wan and internet.
Investigate problems with network component and hardware and ensure appropriate corrective actions are taken.
Working closely with outsourced vendors to implement and manage the OM Nigeria network infrastructure.
Manage the IT infrastructure and security team.
Min Required Experience:
Over 5 years of experience within technical support environment, including hardware, software, network and information security support.
Experience in the implementation and management of routers, switches, Linux and windows operating systems and network storage platforms.
Experience with managing modern network monitoring tools including ePO solutions.
Proven ability to manage vendors, teams, Incident responses activities, balance, prioritize and organize multiple tasks
Excellent interpersonal, written and oral communication skills
Those with experience in managing it environments for credible financial institutions will have an added advantage
A degree in Electronics Computer Science/Information Technology
An MCSE/CCNA/CCNP or Linux Certified is added advantage
Key Result Areas:
Suggests and implements cost saving / optimisation initiatives.
Provides technical advice and consultation to the business.
Supports the running of production applications and infrastructure.
Provides 24 x 7 first-line standby / support for production environments.
Creates temporary fixes within systems to achieve Service Level Agreements.
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About Old Mutual Nigeria
Headquarters:3rd Floor EDC Building 19 Adeola Odeku Road Victoria Island Lagos Nigeria
Old Mutual in Nigeria, comprising a Life Assurance and General Insurance business, is a subsidiary of Old Mutual Limited, a premium African financial services group that offers life protection, genera...Know More about Old Mutual Nigeria