Montaigne Place is recruiting for fulltime Outlet Manager (Female).
Montaigne Place is Nigeria's largest luxury skincare, cosmetic, fragrance, and well-being retail company. Founded on the vision to provide luxury at its best, Montaigne Place provides an exceptional sophisticated shopping experience with our exclusive offers. Montaigne Place currently has luxury retail outlets across Nigeria. Our brand's portfolio cuts across different categories.
We are recruiting to fill the position below:
Job Title: Outlet Manager (Female)
Locations: Abuja - North Central, Lagos - South West, Rivers - South South, Imo - South East, Enugu - South East, Delta - South South Towns, Port Harcourt, Owerri
Functionally reports into: Head of Retail Operation
Administratively reports to: Head of Retail operation
Overall store management, supervision, and policy implementation including, Sales and inventory management, Employee on the job training, and development, Financial management, Customer service leadership.
Grow sales through the implementation of marketing and merchandising systems
Responsible for the store’s or outlet’s revenue quota.
Duties & Responsibilities Management:
Lead others and work effectively with store team
Supervise, assign and direct activities of the store’s team
Effectively communicate information to store team and supervisors in an open and timely manner
Support Store team with actions plans for operational and service improvement.
Assist customers with their questions, problems and complaints
Promote the company's customer service culture (greet, offer help, and thank)
Provide colleagues personalized customer service feedback and coaching
Handle all customer relations issues in accordance with company policy
Promote a positive shopping experience for all customers
Maintain customer privacy by not sharing customer data without authorization.
Manage re-order levels & restocking from HQ for the store
Conduct merchandising activities in line with approved brand guidelines
Account for promotional and sales support materials
Organize and execute the display and maintenance of off-shelf merchandise.
Experience as store or outlet manager related retail environment and/or Luxury, boutique or fashion related industry experience with a client book is strongly preferred. Experience with retail point of sale system very necessary
Accuracy and attention to detail.
Ability to organize and prioritize a variety of tasks/projects.
Ability to work a full-time flexible schedule, including some early morning and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Deep Knowledge of the different product categories & brands
Strong presentation skills
Adept business knowledge
Abilities to organize
Strong written and verbal communication.
Strong problem-solving skills
Bilingual+ English Speaker, Preferred. A polyglot with high fluency in English
Above average Telesales/Phone Skills
Customer service skills
Excellent communication skills
Time Management skills
How to Apply Interested and qualified candidates should send their Application and CV to: firstname.lastname@example.org using the "Job Title & Location of Choice" as subject of email.
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About Montaigne Place
Headquarters:Plot 226b Muri Okunola Street, Victoria Island. Lagos
Montaigne Place is Nigeria’s largest Luxury Skincare, Cosmetic, Fragrance and Well-being retail company.Founded on the vision to provide luxury at its best, Montaigne Place provides an exception...Know More about Montaigne Place