SCOPE / Information Technology Assistant

CARE International - (See More Jobs)

November 06, 2019
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CARE International is recruiting for fulltime SCOPE / Information Technology Assistant.

Job Details

CARE International is a global leader within a worldwide movement dedicated to saving lives and ending poverty. We work in over 94 countries around the world to provide over 1000 poverty-fighting development and humanitarian aid projects.

We are recruiting to fill the position below:

Job Title: SCOPE / Information Technology Assistant

 Maiduguri, Borno, with frequent visits toDikwa, Gwoza & Rann.
Reports to: Information Technology Officer

Job Summary

  • The SCOPE / IT Assistant will provide computer and technology support for the organization and users
  • He/she will manage SCOPE processes, Computer installation and maintenance, Network management, VSAT tracking and diagnostics, User access management.

Key Responsibilities

  • Maintain IT systems during the WFP SCOPE registration/verification in Dikwa, Gwoza & Rann.
  • Support WFP SCOPE Registrars during Food distribution activities in all 3 locations.
  • Manage all WFP SCOPE IT related issues in all 3 locations.
  • Maintain IT systems and technologies including Local Area Network, Wide Area Network, VSAT and Inverter systems in coordination with IT officer.
  • Maintain IT devices and equipment like Laptops, Desktops, touchpads, phones, printers, scanners, NAS, Firewall/Router, Switches, Access Points, Microwave radio links, Biometric scanners and readers, etc.
  • Ensure proper operational conditions for IT and communications equipment in all locations
  • Ensure appropriate access controls to IT and communications equipment including logging and reporting of breaches and status.
  • Support the upgrades of IT solutions and service by monitoring and reporting bandwidth usage rates, recruitment patterns and consumption of IT equipment and services.
  • Ensure increased availability of IT services by proactively preventing failures and damage
  • Support the process of applying updates and patches of computer system firmware, Operating system and BIOS devices as well as Printer firmware and network devices
  • Issue IT assets to users as requested by Project managers
  • Support new user on-boarding and CARE IT Orientation process for new users and also periodically for existing staff members
  • Support users with CARE-ID account creation and registration process, account reset and validation.
  • Support users with office productivity tools and promote collaboration and team’s management tools
  • Provide Training and orientation on account and device security as well as Responsible usage policy
  • Retrieve all IT assets from users while abiding by applicable policies and procedures
  • Maintain an up-to-date detailed inventory of IT assets by user, location, etc
  • Other responsibilities as may be assigned from time to time


    Job Requirements

    Min Required Experience:

    5 year(s)

    Min Qualification:

    Bachelor's Degree/HND

    Desired Courses:

    Not Specified

    Other Requirements:

    Qualifications / Experience

    • Graduate Degree in Engineering or Physical Sciences or related discipline (B.Sc, HND)
    • Master's Degree in Computer Technology or related field is an advantage
    • Professional certification in Networking, User administration or membership of professional association is an added advantage
    • At least 5 years’ post-graduate professional experience spanning Networking, User Administration, VSAT technologies and Office productivity tools
    • Strong knowledge and capacity in VSAT technology and signal tracking
    • Proficient in office productivity tools; Outlook, Word, Excel, PowerPoint, etc
    • Excellent networking abilities; TCP/IP, Firewall, Access point, etc
    • HTML, PHP, MySQL programming is an added advantage
    • Proficient in Intranet technologies; Microsoft SharePoint

    Skills & Abilities:

    • Ability to conduct research and present data in a succinct and well-written manner.
    • Ability to work independently and with professional discretion.
    • Excellent organizational, and research skills.
    • Excellent management, time-management, and problem-solving skills.

    Application Closing Date
    19th November, 2019.

    How to Apply
    Interested and qualified candidates should send their Applications and detailed CV as a single document to: indicating clearly in the subject line of the email the Position being applied for and the Location (in Caps e.g. SCOPE / INFORMATION TECHNOLOGY ASSISTANT - MAIDUGURI)


    • Save your Application and CV with your name before attaching it
    • CARE International in Nigeria, is an equal opportunity employer and does not discriminate on the basis of national origin, religion, and race
    • Qualified women especially are encouraged to apply.
    • Only shortlisted applicants will be contacted.

    If any company or recruiter demands money from you, please report to us immediately. View how to detect fake recruiters/companies Here

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    About Care International

    • Type: Nonprofit
    • Headquarters: 1219 Chatelaine (Geneva) Switzerland

    CARE is a major international humanitarian agency delivering emergency relief and long-term international development projects. Founded in 1945, CARE is nonsectarian, impartial, and non-governmental.&...Know More about Care International

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