Jafas & Sons Motor Enterprises Nigeria Limited is recruiting for fulltime Female Customer Support Specialist.
Jafas & Sons Motor Enterprises Nigeria Limited is recruiting suitably qualified candidates to fill the position below:
Job Title: Female Customer Support Specialist
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved.
Min Required Experience: Not Specified
Min Qualification: Bachelor's Degree/HND
Desired Courses: Not Specified
- Experience as a Customer Support Specialist or similar role.
- Familiarity with our industry is a plus
- Experience using help desk software and remote support tools
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- B.Sc in Information Technology or relevant Diploma.
Application Closing Date
23rd December, 2019.
How to Apply
Interested and qualified candidates should send their Resume to: email@example.com clearly indicating the "Job Title" as subject of your mail.
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