December 05, 2019
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Independent Project Monitoring Company Limited (IPMC) is recruiting for fulltime Night Auditor (Duty Manager).

Job Details

Independent Project Monitoring Company Limited (IPMC) is made up of professional consultants, who are competent and capable enough to help clients achieve their goals. Our professional consultants specialize in the oil & gas industries, infrastructure & building and other Services. Our experienced consultants offer services tailored to the technical, economic, and management needs of our clients.

Job Title: Night Auditor (Duty Manager)

Job Type: Full Time  

Qualification: BA/BSc/HND  

Location: Lagos

Job Field: Hospitality / Hotel / Restaurant  
 
Skills: Night Auditor, Facilities Management

Experience: 3 + Years

Education: Bachelors/3-5 yr Degree

Location: LAGOS, NIGERIA

Job overview

  • As a Hotel Night Auditor, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest. You will be focused on optimizing each guest's experience by promoting hotel services, facilities and outlets and providing information of upcoming events/functions in the hotel and surrounding areas. The Hotel Night Auditor accurately balances and audits the hotel's income and expenses for the current 24 hour period.

Job Description

  • Register guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals.
  • Greets, registers, and assigns rooms to guests. Answers phone in a prompt, efficient, and friendly manner.
  • Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction.
  • Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.
  • Balances and audits for accuracy room revenue, all room and tax charges, cashier's reports and guest and house accounts, food and beverage revenue and telephone revenue; assists in the preparation of all reports relevant to daily revenues.
  • Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses.
  • Provides a professional image at all times through appearance and dress.
  • Note: Other duties as assigned by supervisor or management

Job Requirements

Min Required Experience:

3 year(s)

Min Qualification:

Bachelor's Degree/HND

Desired Courses:

Not Specified

Other Requirements:

Qualifications

  • Bachelor's Degree or equivalent qaulification in a relevant field.
  • Candiadate must have hotel, customer service and/or accounting experience.
  • Be incredibly friendly, customer centric, love to smileand have knowledge of the local area.
  • Have strong computer skills and brand POS experience.
  • May fulfill Manager on Duty shifts.

Method of Application
send your application details to victor.asiyanbi@ipmc-ng.com or Visit company website

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