Pickmeup International Company Limited

Administrative Staff

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Pickmeup International Company Limited is recruiting for Full time Administrative Staff

Job Description

Pickmeup International Company - The transportation industry is antiquated and has remained relatively unchanged, with minimal use of technology, sub-par service levels, and no national brand. Pickmeup is the first national brand for on-demand rides. We offer businesses a superior experience built on convenience, reliability and unmatched customer service, all powered by our proprietary technology platform. We provide easy web and mobile transportation, flexible ride options, transparent pricing, real-time tracking and confirmations, up-to-the-minute ETAs, Ride Ratings and a feature-rich API for a seamless “last mile” logistics solution. Pickmeup is headquartered in Warri, Nigeria.

We are recruiting to fill the position below:

Job Title: Administrative Staff

Location: Lagos

Job Descriptions

  • Monitor the operation and general activities of customers and drivers.
  • Monitor drivers relationship with customers.
  • Identifying trends and rending optimum service to customers.
  • Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.
  • Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services.
  • Note customers complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.
  • Establish and maintain professional friendly relationship with drivers.
  • Collaborate with relevant departments e.g marketing in deploying promos and other activities.
  • Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.
  • Provide weekly report for all activities and department.

 

Job Requirements
Minimum years of experience

Qualifications
FSLC /SSCE /JSCE /NABTEB /ADN /OND /ND /NCE /B.Sc /B.Ed /B.Tech
Other Requirements

Requirements

  • Candidates should possess IT knowledge.
  • Experience with any Ride hailing Company is an added advantage.

Application Closing Date
30th Janaury, 2020.

How to Apply
Interested and qualified candidates should send their Cover Letter and Resume to: recruitment@pickmeup.ng using the "Job Title and Location'' as the subject of the mail.

This job is no longer accepting applications.

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About Pickmeup International Company Limited
Pickmeup is the smartest way to move around in your city. Pickmeup & associated services have been developed to combat the current ride-hailing challenges faced by urban & rural users. Designed with a simplistic UI for users with multi-language support, Pickmeup is an all-rounded dependable platform for customers & drivers.The Pickmeup App automatically detects your current location and you can request to be picked up. The transportation industry is antiquated and has remained relatively unchang...
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Job Summary
Published
January 9, 2020
Offer Type
Full time
Location
Lagos
Deadline
January 30, 2020
Specialization
Administration/ Office/ Operations
Industries
Logistics / Transportation
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