BoonWork

Application Support Personnel

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BoonWork is recruiting for Full time Application Support Personnel

Job Description

BoonWork offers an array of online and offline services including but not limited to beauty and personal care, business, cab services, cleaning services, delivery services, handyman, health and fitness, personal shopper etc. Think of the wildest thing you need help with, yeah, we can help you with that too.

We are recruiting to fill the position below:

Job Title: Application Support Personnel

Location: Abuja
Type: Full time

Responsibilities

  • Provide excellent support to our customers and ensure their expectations are properly managed. Basically, you will ensure our customers succeed using our products.
  • Proactively monitor our services by conducting frequent health checks on our infrastructure and applications.
  • Provide first level technical support.
  • Develop and maintain technical operations documentation.
  • Prepare accurate and timely reports. Document activities and findings in a case tracking pool.
  • Manage a ticketed query system and ensure comprehensive database of queries and resolutions is kept up to date.
  • You will ensure proper collaboration and communication with other functional teams to meet customer needs and resolve technical issues.

 

Job Requirements
Minimum years of experience

Qualifications
FSLC /SSCE /JSCE /NABTEB /ADN /OND /ND /NCE /B.Sc /B.Ed /B.Tech
Other Requirements

Requirements

  • A Bachelor's Degree in Computer Science, Computer Engineering, Mathematics, Statistics or a related field.
  • 0 - 3 years experience

Essential Competence & Attributes:

  • Excellence driven.
  • Commitment to collaborative problem solving
  • Strong ownership and can-do mindset.
  • Leadership tendencies.
  • Critical thinking capabilities.
  • Continuous improvement.
  • Good attention to details.
  • Ability to prioritize tasks based on urgency and importance.

Application Closing Date
27th September, 2019.

How To Apply
Interested and qualified candidates should forward their CV and a Cover Letter to: hr@boonwork.com using the Job Title as the subject of the mail.

This job is no longer accepting applications.

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About BoonWork
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Job Summary
Published
September 10, 2019
Offer Type
Full time
Location
Abuja Federal Capital Territory
Deadline
September 27, 2019
Specialization
IT/ Software
Industries
Consulting
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