From China to Nigeria Air Freight Forwarding Company is currently recruiting for the position of Business Operations Manager.
A newly established China to Nigeria Air Freight Forwarding Company is currently seeking for a well experienced and diligent candidate for the position of Business Operations Manager. The position is based in Lagos, Nigeria.
a) Ensure that newly established China to Nigeria Cargo Forwarding Company has its strong footing in Nigeria by using the best methods to attract customers, maintain their needs in term of efficient delivery and rewarding services to improve revenue generation for the company.
b) Prospect and identify clients to facilitate the development of the business.
c) Design good implementable plans for clients business in line with company policy
d) Create and manage new account for new clients.
e) Organize and manage the team in clearing, documentation and logistics for the smooth running of operations in the system.
f) Prompt attention to all clients’ complaints within the stipulated time frame and with good feedback to management.
g) Follow up with both operations and clearing staff to ensure that all documents are screened before capture and lodgment with customs to identify deviation (if any) and to inform the clients or management immediately.
h) Ensure that all financial request and transactions are well handled with dispatch and address seemingly delay with management.
i) Ensure all facilities are in place for transporters and that all safety standards are met with other specific requirements from clients.
j) Ensure weekly update of activities to both the Commercial Manager and Managing Director.
k) Design clients meeting activities and take note for further follow up/actions.
Desired Skills and Experience.
Bachelor’s degree or equivalent from any discipline.
Minimum of 5 years’ experience preferably in a similar company or background
Proven experience and vast knowledge in Freight Rate Structure under International trade.
Familiarity with Service delivery in relation to the Freight Forwarding activity.
Excellent organizational and leadership skills.
Strong teamwork spirit, hard-working and self-motivated.
Logical mindset with a desire to solve challenges while giving attention to details.
Outstanding communication and interpersonal skills.
Ability to work with diverse environment and cultures.
Good computer skill, familiar with MS-Office Suite (Outlook, Excel and Word).