Alan & Grant

Care Coordinators/ Quality Assurance

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Alan & Grant is recruiting for Full time Care Coordinators/ Quality Assurance

Job Description

Alan & Grant is a firm of consultants creating innovative HR & Enterprise Solutions. We focus on enabling performance improvements around our clients’ people, product and project concerns. We work with different organizations to conceptualize, build and deploy bespoke solutions aimed at improving overall performance and align workforce to long-term corporate objectives ensuring sustained growth and profitability in the process.

We are recruiting to fill the position below:

Job Title: Care Coordinator/ Quality Assurance

Job Type: Full time 
Industry: Medical

Duties and Responsibilities

  • All patients (In-patients & Out-patients) leave the hospital satisfied.
  • All claims are processed on time
  • All quality data are collected daily and compiled as a monthly report
  • Ensuring 90% of patients that are admitted and patients that undergo surgery receive a phone call the day after they are discharged from the hospital.
  • Ensuring approval is received for ALL patients requiring referral to an outside facility; also that the referral process is as smooth as possible.


    Job Requirements
    Minimum years of experience


    Other Requirements

    Experience, Qualification and Required Skills:

    • 3 years post RN/B.Sc in Nursing.
    • 1 year in administrative nursing position (HMO experience is an added advantage).
    • General nursing certificate with current registration with nursing council (Essential)
    • Knowledge of Shell contract and quality monitoring targets
    • Knowledge of Health Insurance processes and claims management
    • Knowledge of clinical case management activities and audits Problem solving skills
    • Clinical nursing skills
    • Good communication & interpersonal skills
    • Good administrative skills
    • Excellent organizational skills to include effective time management and the ability to prioritize one’s own workload.
    • Customer service skills
    • Knowledge of health screening process flow and administrative processes.

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    About Alan & Grant
    Alan & Grant is a firm of consultants creating innovative HR & Enterprise Solutions. Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement & Business Growth. We currently serve clients across various sectors of the Economy in from locations in Jos, Port Harcourt and Lagos.Since inception, we have demonstrated a commitment to learn and adapt to the growing demands of our clients ensuring that we create and deploy useable solutions ...
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    Job Summary
    July 22, 2019
    Offer Type
    Full time
    Minimum of 3years
    August 5, 2019
    Quality Analyst / Quality Control
    Healthcare / Pharmaceutical
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