Viva Cinemas - Furnished with state of the art Dolby Surround sound with JBL speakers and projectors from Christie, 7 large screens (3D included), spacious foyer and awesome concession, Viva Cinemas provides a good bouquet of Hollywood, Bollywood and Nollywood movies to cater for you.
We are recruiting to fill the position below:
Job Title: Cinema Supervisor
Location: Ikeja, Lagos
- To support the Cinema Manager in driving and exceed site budget, ensuring that the team understands daily targets, KPIs and product knowledge.
- Ensures Daily Guest Service is prioritised and implement exceptional guest service standard to
- Deal with any issues may need attention. Lead by example to ensure Daily Guest Service is prioritised and implement exceptional guest service standard to meet guest’s expectations. (Be positive & motivate the team)
- Ensure Retail Concession Area is stock up and stock is available (till tickets, sweets, popcorn and drinks)
- Follow daily cashing up procedures and security policy to protect assets and retail revenue. Any cash difference must be resolved and monitored immediately
- Be firm and take immediate action for any Cash or Security Breach to all Box Office/Concession staff
- Ensure Box Office/Concession staff are presentable and have correct uniform
- Ensure Box Office /Concession cinema staff are trained on guest service standards
- Ensure other income are recorded and other concession third party revenues are monitored and submit report to CM weekly.
- Maximize sales by ensuring there is availability of concession stock items and new movie releases, escalating any operational challenge with the Cinema Manager/ Brand Manager immediately to prevent sales loss.