Customer Care Agent

Confidential
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Description

Outcess is an integrated customer engagement and business process outsourcing company. At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.

We are recruiting to fill the position of:

Job Title: Customer Care Agent

Location:
 Lagos
Job Type-Full Time
Job Field- Customer Care

Job Description

  • Build customer interest in the service and product offered by the company
  • Educate customer on new and existing products on the network
  • Effective and professional Brand cross selling of company products & services
  • Deliver world class customer service by cross selling with vibrancy and personal confidence
  • Provide accurate product information and serve as a knowledgeable resource for customer
  • Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
  • Follow through on commitments made to customers in the course of selling.

 

Requirements
Minimum years of experience

Qualifications
FSLC /SSCE /JSCE /NABTEB /ADN /OND /ND /NCE /B.Sc /B.Ed /B.Tech
Other Requirements

Qualification

  • Interested candidates should possess BA/BSc/HND

Application Closing Date
12th December, 2019. 

Method of Application
Interested and qualified candidates should send their CV 

This job is no longer accepting applications.

If any company or recruiter demands money from you, please report to us immediately.

Job Summary
Published
March 12, 2019
Location
Lagos
Deadline
December 12, 2019
Specialization
Customer Service
Industries
ICT / Telecommunications
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