Pruvia Integrated Limited

Customer Care Officer

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Pruvia Integrated Limited is recruiting for Full time Customer Care Officer

Job Description

Pruvia Integrated Limited - We are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. We offer a wide range of services. These services are delivered with skilled and experience guided by our core values and driven by our belief that we are more than conquerors.

We are recruiting to fill the position below:

Job Title: Customer Care Officer

Location:
 Lagos

Job Summary

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Applicants should reside within Berger/Ibafo and its environs

 

Job Requirements
Minimum years of experience

Qualifications
FSLC /SSCE /JSCE /NABTEB /ADN /OND /ND /NCE /B.Sc /B.Ed /B.Tech
Other Requirements

Requirements

  • Proven customer support experience/experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of customers
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • OND/HND
  • Proficient in English (oral and written)

Application Closing Date
20th December, 2019.

Method of Application
Interested and qualified candidates should send their CV/Resume to: pruvia.careers@gmail.com with their valid addresses and contact numbers included. The subject of your application should be the Job Title 

This job is no longer accepting applications.

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About Pruvia Integrated Limited
Pruvia integrated Limited, We are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. As an organisation we are driven by the dictum of impossibility is nothing to us, we are guided by the anagram from the word impossible which can be transcribed as “i’m possible”. We offer a wide range of services. These services are delivered with skill and experience guided by our core values and driven by our belief that we ...
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Job Summary
Published
December 12, 2019
Offer Type
Full time
Location
Lagos
Deadline
December 20, 2019
Specialization
Customer Service
Industries
Recruitment / HR Services
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