Saro Agro Sciences Limited is the leader in the Nigerian Crop Protection Industry. We are a wholly indigenous company, committed to the provision of dependable solutions to crop production problems in a distinctive, rewarding and responsible way. We have our Head Office located in Ibadan and offices across Nigeria as well as in the West and Central African countries.
We are recruiting to fill the position below:
Job Title: Customer Relationship Manager
- The CRM’s role is to work with customer service, marketing staff and operations to maintain a customer-focused attitude with a focus on activities that create lifetime customers.
- Deliver all information to and from customer using ICT
- Creation of e-channel for sales
- Will be responsible for retention campaigns, from conceptualization through to analysis. This includes idea generation, proposal preparation, overseeing the production process and overseeing execution.
- Engage the customer in one-on-one interaction
- Maintain long-term, post-sales relationships with existing customers
- Act as the liaison between the customer and other departments within the company such as marketing staff and operation
- Identify and close opportunities for improvement and growth of the product