Customer Service Representative

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Description

BlueSlip invest / partner and grow international business in African market with a focus on west Africa. BlueSlip is also management consultancy firm, helping SME expand their operations and business. We provide varied management consultancy services for organisations.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos

Responsibilities

  • Responding promptly to customer inquiries
  • Acknowledging and resolving customer complaints
  • Processing orders, forms, applications, and requests
  • Communicating with customers through various channels
  • Managing a team of junior customer service representatives
  • Communicating and coordinating with colleagues as necessary
  • Providing feedback on the efficiency of the customer service process
  • Knowing our products inside and out so that you can answer questions
  • Ensure customer satisfaction and provide professional customer support
  • Keeping records of customer interactions, transactions, comments and complaints
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.

 

Requirements
Minimum years of experience

Qualifications
FSLC /SSCE /JSCE /NABTEB /ADN /OND /ND /NCE /B.Sc /B.Ed /B.Tech
Other Requirements

Application Closing Date
25th January, 2020.

How to Apply
Interested and qualified candidates should send their CV to: jobs@bluesliplimited.com using the Job Title as the subject of the email.

Note: Only shortlisted candidate will be contacted.

This job is no longer accepting applications.

View More Jobs at BlueSlip Limited

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About BlueSlip Limited
BlueSlip invest / partner and grow international business in African market with a focus on west Africa. BlueSlip is also management consultancy firm, helping SME expand their operations and business. We provide varied management consultancy services for organisations....
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Job Summary
Published
January 14, 2020
Offer Type
Full time
Location
Lagos
Deadline
January 25, 2020
Specialization
Customer Service
Industries
Consulting
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